Ikea in Syracuse: Furniture store chain finally opens in Central New York, sort of

Ikea is finally in Central New York — sort of.

The Swedish furniture store chain launched a new pick-up location for the Syracuse area this month, according to its website.

“We are excited to confirm that we’ve recently opened our Pick-Up Location in Liverpool, NY, which offers IKEA customers an option to purchase qualifying furniture orders online for a flat rate of $30 and pick them up closer to home,” the website says. “As IKEA U.S. continues its transformation journey to become more accessible by opening new customer meeting points in cities, we are excited to bring the IKEA experience closer to the Syracuse, NY community.”

The Ikea pick-up location is located at 4530 Steelway Blvd South, Liverpool, N.Y. 13090, which is the same address as a Dunk & Bright Distribution Center off Morgan Road. Ikea orders will be available there for pickup Mondays from 10 a.m. to 6 p.m., Tuesdays through Fridays from 10 a.m. to 3 p.m., and Saturdays from 7 a.m. to 11 a.m.; the warehouse is closed on Sundays, according to Ikea’s website.

Ikea says its pick-up locations are partner locations where qualifying online orders from ikea.com can be picked up for a flat-rate fee of $30.

That would mean a savings for many customers in Central New York. A delivery of a $299 Ekedalen table would include a $45 shipping cost to Liverpool and a $1,999 Morabo couch would cost $99 to ship to Utica. Otherwise, shoppers would have to drive themselves to an Ikea location; the U.S. store closest to Syracuse is more than 200 miles away in Paramus, New Jersey.

Ikea now has 12 pick-up locations in the U.S., including a new one for the Buffalo area located at 2525 Walden Ave., Cheektowaga, N.Y. 14225. Online delivery for pickup in Cheektowaga also costs a flat-rate fee of $30.

Ikea still has no brick-and-mortar stores in Upstate New York, and items cannot be purchased in-person at pick-up locations.

Ikea previously told syracuse.com | The Post-Standard that it would “not ever” open a store in Syracuse because its worldwide retail locations — which range in size from 260,000 to 340,000 square feet — require a population base of at least 2 million people to be successful. The Syracuse metro area has roughly 660,000 residents, according to U.S. Census data, though a $100 billion Micron Technology project in Clay is expected to drive a population boom over the next two decades.

In more recent years, Ikea has experimented with smaller store footprints, including a 25,000-square-foot “Pick-Up and Order Point” store in St. Catharine’s, Ontario, near Niagara Falls and the U.S. border in Western New York. Customers can browse a “design studio” for decorating ideas and buy a limited number of items on location, but the emphasis is on picking up online orders, saving on delivery costs.


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